1. Who We Are — The Data Controller
This Privacy Policy applies to j111.click, operated by j111 ("we", "us", "our"). As the operator of the j111 platform, we act as the data controller for all personal information provided by players who register and use our services.
j111 operates an online gaming and sports betting platform serving players in Pakistan. All services are provided in Pakistani Rupees and are accessible via j111.click. If you have any questions about how we handle your data, or if you want to exercise any of your privacy rights, you can reach our data team at support@j111.click.
By registering an account on j111 or by continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described here. If you do not agree, you should not use j111.
2. What Personal Data j111 Collects
j111 collects personal data through two main routes: information you provide directly when using our services, and information collected automatically when you visit and use j111.click.
Data You Provide Directly
| Data Type | When Collected | Why It's Needed |
|---|---|---|
| Full legal name | Registration | Account identity and withdrawal name matching |
| Mobile number (Pakistan) | Registration | Account verification, OTP, transaction SMS |
| Email address | Registration | Account communications, security alerts |
| Date of birth | Registration | Age verification (18+ requirement) |
| CNIC number & scan | KYC verification | Identity verification for withdrawals above Rs 100,000 |
| Payment account details | Deposit/withdrawal | Processing PKR transactions — Easypaisa, JazzCash, IBFT etc. |
| Support communications | Customer support interactions | Resolving queries, record-keeping |
Data Collected Automatically
When you visit j111.click, our systems automatically collect certain technical information to enable the platform to function correctly and to detect security threats. This includes your IP address, device type and operating system, browser type and version, pages visited within j111.click and the time spent on each, and session start and end times. This data is used for platform security, fraud detection, and improving the user experience — not for selling to third parties.
Note for Pakistani Players: j111 does not collect your location beyond the country level derived from your IP address. We do not use GPS or device location services. Your CNIC information is stored in encrypted form and is only accessed by authorised identity verification staff when processing a KYC request.
3. How j111 Uses Your Personal Data
j111 uses the personal data we collect solely for the purposes of running your account and providing the services you have signed up for. Here is a clear breakdown of exactly what we do with your data.
- Account Management: Creating and managing your j111 account, authenticating your logins, and processing your account settings and preferences.
- Payment Processing: Facilitating PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT, and Visa/Mastercard. Your payment details are passed to the payment processor for transaction completion only — j111 does not store raw card numbers.
- Identity Verification: Processing KYC (Know Your Customer) verification using your CNIC details to comply with anti-fraud and anti-money-laundering obligations before processing significant withdrawals.
- Customer Support: Using your account information and support history to resolve queries, disputes, and technical issues.
- Fraud Prevention and Security: Analysing transaction patterns and login behaviour to detect and prevent fraudulent activity, account takeovers, and bonus abuse.
- Regulatory Compliance: Maintaining transaction records and identity data as required for audit and compliance purposes under j111's operating obligations.
- Service Improvement: Using anonymised, aggregated data about how players use j111 to improve platform features, fix technical issues, and develop new products.
- Marketing Communications (optional): Sending promotional emails and SMS messages about j111 bonuses, new games, and PSL betting promotions — only to players who have opted in to marketing during registration or subsequently.
j111 does not use your personal data for any purpose not listed above. If we ever need to use your data for a new purpose, we will update this Privacy Policy and notify you before doing so.
4. Legal Basis for Processing Your Data
j111 processes your personal data on the following legal bases depending on the purpose.
- Contractual Necessity: The majority of data processing at j111 is necessary to fulfil the contract between j111 and the player — i.e., to operate your account, process your bets, and pay out your winnings. Without this processing, j111 cannot provide the service.
- Legal Obligation: j111 is required to collect and retain certain data — including CNIC for KYC and transaction records — to comply with anti-money-laundering and fraud-prevention obligations under applicable gaming regulations.
- Legitimate Interests: j111 processes certain data — including IP addresses and device fingerprints — in its legitimate interest of preventing fraud, protecting the platform's integrity, and maintaining account security for all players.
- Consent: Where j111 sends marketing communications via email or SMS, this is done only with your prior consent. Consent can be withdrawn at any time without affecting your account or your ability to use the platform.
5. Data Sharing — Who Else Can See Your Information
j111 does not sell, rent, or trade your personal data to anyone. Period. Your information may, however, be shared with the following limited categories of third parties, strictly as needed to deliver j111's services.
Payment Processors
When you make a deposit or request a withdrawal, j111 shares the minimum necessary payment information with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank (for IBFT), or Visa/Mastercard network — to process the transaction. These providers operate under their own privacy policies and are responsible for the security of your financial data within their systems.
Game Providers
j111's live casino, slot, and sports betting products are delivered through third-party software providers including Evolution Gaming, Ezugi, and Pragmatic Play. These providers may receive a pseudonymised player identifier to facilitate game sessions. They do not receive your full name, CNIC, mobile number, or payment details.
Identity Verification Services
For KYC verification, j111 may use third-party identity verification services to validate CNIC documents. These services are bound by strict confidentiality agreements and process your CNIC data solely for the purpose of identity confirmation — they do not retain or use your data for any other purpose.
Law Enforcement and Regulatory Authorities
j111 may be required to share player data with law enforcement agencies, financial intelligence units, or regulatory bodies in response to lawful requests, court orders, or under anti-money-laundering obligations. j111 will only share data with these bodies when legally required to do so and will, where permitted, notify the affected player.
Our Guarantee: j111 has never shared player data with advertising networks, marketing companies, data analytics brokers, or any commercial third party that is not directly involved in delivering j111's services. This is not permitted under our data policies regardless of any commercial offer.
6. Cookies and Tracking Technologies
j111 uses cookies and similar tracking technologies on j111.click. These are small text files stored on your device that help the platform function correctly and give us insight into how the platform is being used.
Essential Cookies
These cookies are strictly necessary for j111 to function. They maintain your login session, remember your preferences within the current visit, and enable the betting and gaming interfaces to work correctly. These cannot be disabled without breaking core platform functionality.
Analytics Cookies
j111 uses anonymised analytics data to understand which pages and features Pakistani players use most, where technical errors occur, and how the platform's performance can be improved. This data is aggregated — it tells us that "500 players visited the PSL betting page today", not who those players are individually. Analytics cookies can be declined via your browser settings.
Security Cookies
j111 uses security tokens and fingerprinting data to detect suspicious login patterns, prevent session hijacking, and protect your account from unauthorised access. These are classified as essential and cannot be disabled without compromising account security.
You can manage cookie preferences in your browser settings. Disabling non-essential cookies will not affect your ability to use j111's core gaming and betting functions, but may affect some preference-saving features.
7. Data Retention — How Long We Keep Your Information
j111 retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable regulations. The following retention periods apply to different categories of data held by j111.
- Account data (name, email, mobile): Retained for the lifetime of the account plus 5 years after account closure, for regulatory and audit purposes.
- CNIC and KYC documents: Retained for a minimum of 5 years from verification date, as required by anti-money-laundering obligations applicable to gaming operators.
- Transaction records (deposits, withdrawals, bets): Retained for 7 years from the transaction date, as required for financial audit compliance.
- Customer support communications: Retained for 3 years from the date of the interaction to support ongoing dispute resolution and quality assurance.
- Technical log data (IP addresses, session data): Retained for 12 months from collection, then permanently deleted unless flagged for active fraud investigation.
- Marketing preferences and consent records: Retained for 3 years from the consent date, or until consent is withdrawn.
When data is no longer needed and the retention period has expired, j111 permanently and irreversibly deletes it from all active systems. Backup copies are purged within 30 days of the deletion from the primary system.
8. How j111 Protects Your Data
Data security is not an afterthought at j111 — it is built into the platform architecture. Here is a specific account of the technical and organisational measures j111 has in place to protect your personal information.
- SSL Encryption: All data transmitted between your device and j111.click is encrypted using 256-bit TLS/SSL. The padlock icon in your browser confirms this encryption is active.
- Tokenised Payments: Payment credentials — Easypaisa account numbers, card numbers, JazzCash PINs — are never stored on j111 servers. Payments are processed through tokenised integrations with certified payment gateways meaning only an encrypted token is held, not the underlying financial data.
- CNIC Storage Encryption: CNIC document scans uploaded for KYC are stored in encrypted form in a separately secured storage environment with restricted access limited to authorised verification staff only.
- Access Controls: j111 staff access to player account data is governed by role-based access controls. Support agents can only see data relevant to their specific function. Full account data access requires senior authorisation and is logged.
- Two-Factor Authentication: j111 offers two-factor authentication (2FA) for player accounts via OTP sent to your registered mobile number. j111 strongly recommends all players enable 2FA.
- Security Monitoring: j111 runs continuous security monitoring on platform infrastructure, including intrusion detection systems and automated anomaly alerts for suspicious access patterns.
No digital system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, j111 will notify affected players within 72 hours of becoming aware of the breach and will provide clear guidance on what steps to take to protect your accounts.
9. Your Privacy Rights as a j111 Player
As a player on j111, you have specific rights in relation to your personal data. j111 is committed to honouring these rights promptly and without unnecessary friction. Here is what you are entitled to and how to exercise each right.
Right to Access
Request a full copy of all personal data j111 holds about you. Provided within 5 business days, free of charge.
Right to Rectification
Request correction of any inaccurate personal information j111 holds. Updated within 3 business days of verification.
Right to Erasure
Request deletion of your personal data where it is no longer needed. Some data must be retained for regulatory periods — we will explain what applies.
Right to Restrict Processing
Ask j111 to pause processing of your data while an accuracy dispute or legal claim is resolved, without deleting the data entirely.
Right to Portability
Receive your personal data in a structured, machine-readable format to transfer to another service, where technically applicable.
Right to Withdraw Consent
Withdraw marketing consent at any time. Does not affect account functionality or ability to use any j111 games or betting products.
To exercise any of these rights, email support@j111.click with the subject line "Privacy Rights Request" and your registered email address. j111 will verify your identity before processing the request and will respond within 5 business days. All rights requests are free of charge.
10. Children's Privacy
j111 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. j111 takes the protection of children's privacy extremely seriously.
During registration, j111 requires players to confirm their age and collects a date of birth. Where j111 has reason to believe a registered account belongs to a person under 18 — whether identified through its own checks or reported by a parent or guardian — j111 will immediately suspend the account, permanently close it, and delete all associated personal data to the extent permitted by applicable regulatory retention requirements.
If you are a parent or guardian in Pakistan and you believe your child has registered on j111, contact support@j111.click immediately. j111 will act on all such reports within 24 hours.
11. Updates to This Privacy Policy
j111 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in the services we offer, or changes in applicable regulations. When material updates are made, j111 will notify all registered players by email using the address on file and will post a visible notice on j111.click for a minimum of 14 days before the changes take effect.
The date at the top of this Privacy Policy ("Last Updated") reflects when the current version was published. We encourage players to review the Privacy Policy periodically. Continued use of j111 after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.
To make sure you receive Privacy Policy update notifications, keep the email address on your j111 account current. Update your email in Account Settings at any time. j111 cannot be responsible for update notifications not received due to an outdated email address.
12. How to Contact j111 About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to how j111 handles your personal data, please get in touch with us through any of the following channels. All privacy-related enquiries are handled by the j111 data team.
- Email: support@j111.click — use the subject line "Privacy Enquiry" for fastest routing to the data team.
- Live Chat: Available 24 hours a day, 7 days a week on j111.click. Type "Privacy" at the start of your message to be routed to a specialist agent.
- Response Time: All privacy enquiries and rights requests receive an initial response within 24 hours. Full resolution of rights requests (access, erasure, rectification) is completed within 5 business days.
j111 values your trust. If you ever feel your privacy rights have not been adequately respected, you are entitled to raise a formal complaint with the relevant data protection authority in your jurisdiction. j111 will cooperate fully with any such process.
For related policies, please read j111's Terms and Conditions and Responsible Gaming Policy. All three documents together form the complete framework governing your relationship with j111.